Last Updated: September 5, 2026

At Shresha Biotek, we respect your privacy and are committed to protecting the personal information you provide when using our website and online shopping services.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

1. About Us

Website: Shresha Biotek
Website: https://shreshabiotek.com/

For privacy-related questions, please contact us using the contact details provided on our website.

2. Information We Collect

When you use our website, create an account, place an order, or contact us, we may collect information including:

• Name
• Email address
• Phone/mobile number
• Billing address
• Shipping/delivery address
• Company or organization details, where provided
• GSTIN and business information, where applicable
• Order and purchase details
• Account login information
• Information submitted through contact or enquiry forms

We may also automatically collect certain technical information, such as:

• IP address
• Browser type
• Device information
• Website pages visited
• Date and time of visits
• Cookies and similar technologies

3. How We Use Your Information

We may use your information to:

• Process and fulfil your orders
• Process payments and refunds
• Arrange shipping and delivery
• Create and manage your customer account
• Provide customer support
• Respond to enquiries and requests
• Send order confirmations and transaction-related communications
• Provide invoices and other purchase documentation
• Improve our website, products and services
• Prevent fraud, misuse and unauthorized transactions
• Meet applicable legal, tax and regulatory requirements

We will not use your personal information for purposes unrelated to our business without an appropriate legal basis or your consent where required.

4. Online Payments

Payments made through our website may be processed by third-party payment gateway providers.

We do not normally store your complete debit card, credit card, banking or other payment credentials on our website. Payment information may be processed directly by the applicable payment service provider according to its own privacy policy and security practices.

5. Sharing of Information

We may share necessary information with trusted service providers when required to operate our online store, including:

• Payment gateway providers
• Shipping and courier companies
• Website hosting and technical service providers
• Email and communication service providers
• Accounting, invoicing or professional service providers
• Government, regulatory or law-enforcement authorities when legally required

We only share information that is reasonably necessary for the relevant purpose.

We do not sell or rent your personal information to third parties.

6. Cookies

Our website may use cookies and similar technologies to provide essential website functionality and improve your browsing experience.

Cookies may be used to:

• Keep products in your shopping cart
• Maintain your login session
• Remember website preferences
• Understand website usage
• Improve website performance
• Support security and fraud prevention

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect shopping-cart, login or other website functionality.

7. Customer Accounts

If you create an account on our website, you are responsible for keeping your login credentials confidential.

Your account may allow you to view information such as:

• Orders
• Billing and shipping addresses
• Account details
• Other information associated with your purchases

Please notify us if you believe your account has been accessed without authorization.

8. Order and Transaction Information

When you place an order, we collect information necessary to process and deliver your purchase.

This may include your name, contact information, billing details, shipping address, products purchased, order value and transaction-related information.

We may retain transaction records for accounting, taxation, legal, warranty and business purposes as required by applicable law.

9. Marketing Communications

If you provide consent to receive promotional communications, we may send information about products, offers, services or updates.

You may unsubscribe from promotional communications at any time by following the unsubscribe instructions provided in the communication or contacting us.

Transactional communications relating to your orders, payments or account may still be sent when necessary.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud and complying with legal, tax and regulatory obligations.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.

13. Children’s Privacy

Our website is intended for general users and is not specifically directed at children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

14. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally permitted
• Withdraw consent where processing is based on consent
• Request information about how your personal information is used

To make a privacy-related request, please contact us using the contact details available on our website.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable laws.

Any updated version will be published on this page with a revised Last Updated date.

16. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the way we handle your personal information, please contact Shresha Biotek through the contact information provided on our website.

Shresha Biotek
Website: https://shreshabiotek.com/